PRIVACY POLICY
Last Updated: November 15, 2023
At Wokulo Wizalo, we prioritize the security and confidentiality of your financial information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.
1. INFORMATION WE COLLECT
We collect information that you provide directly to us, including:
- Account registration details (name, email address, phone number)
- Financial information you choose to connect or input into our system
- Communication records when you contact our support team
- Technical data including IP address, device information, and browser type
- Usage patterns and preferences within our platform
- Cookies and similar tracking technologies data
2. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- Providing, maintaining, and improving our financial education services
- Personalizing your experience and content recommendations
- Developing new tools, features, and functionality
- Communicating with you about updates, security alerts, and support messages
- Detecting, preventing, and addressing technical issues or fraudulent activities
- Complying with legal obligations and regulatory requirements
3. DATA STORAGE AND SECURITY
We implement robust security measures to protect your information:
- All data is encrypted in transit using TLS 1.2+ protocols
- Sensitive information is encrypted at rest using AES-256 encryption
- Regular security audits and vulnerability assessments
- Strict access controls and authentication procedures
- Data stored on secure servers located in Canada
- Regular backups and disaster recovery procedures
4. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Financial data is typically retained for seven years to comply with Canadian financial regulations. You may request deletion of your account data at any time, subject to legal requirements.
5. THIRD-PARTY SHARING
We do not sell your personal information to third parties. We may share information with:
- Service providers who assist in operating our platform (under strict confidentiality agreements)
- Legal authorities when required by law or to protect our rights
- Financial institutions you explicitly authorize us to connect with
- Analytics providers to help us understand how our services are used
6. YOUR RIGHTS
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to processing of your data
- Data portability - receive your data in a structured format
- Withdraw consent at any time where we rely on consent to process your data
7. INTERNATIONAL DATA TRANSFERS
Your information is primarily processed and stored in Canada. If we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
8. CHILDREN'S PRIVACY
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. CONTACT US
If you have questions about this Privacy Policy or our data practices, please contact us at:
Wokulo Wizalo
Neon Tower, 77 Cyber Avenue
Toronto, ON M5V 2H1
Canada
Email: privacy@wokulo-wizalo.sbs
Phone: +1 4376559862